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BILAL RAMMAL

Senior Business Operations & Digital Growth Leader

I build brands, scale marketplaces, and design systems that improve growth and profitability.

13+ years building
$2.7M+ cumulative revenue
125,000+ units sold
80+ SKUs created
120+ active listings
5 trademarked brands
$200K+ ad spend led

Professional Summary

Senior business operations and digital growth leader with 13+ years of experience building, scaling, and exiting Canada-based ecommerce and technology-enabled businesses with sales across Canada and the U.S. Generated over $2.7M in cumulative revenue while leading operations, digital acquisition, supply chain, analytics, systems architecture, and profitability across fast-moving businesses.

Current Focus

Currently beta testing Bud by Orchid AI and staying current with day-to-day AI advancements, while exploring senior roles where I can apply my background in business operations, systems, and digital growth at greater scale.

Languages

English

Native or Bilingual

100%

French

Professional Working

70%

Experience

Led growth, operations, and systems across modern businesses.

End-to-end ownership across business operations, digital growth, supply chain, analytics, and internal systems.

OffreAuto logo

Montreal, QC

OffreAuto

Founder | Operations, Growth & Systems

Nov 2025 - Apr 2026

  • Founded OffreAuto, a bilingual vehicle acquisition platform built to reduce dependence on inconsistent auction sourcing for an independent dealership operation.
  • Built and launched the full business model across consumer acquisition, instant valuation logic, lead routing, appointment workflows, and internal operating systems.
  • Generated 90+ vehicle submissions representing $1.1M+ in automated cash offers, supported by a reliable instant valuation system that enabled a confident and fast buying process, resulting in 16 purchased and ultimately sold vehicles representing $200K+ in sales with no unexpected surprises due to SOPs put in place to mitigate car-buying risk.
  • Built and optimized bilingual customer acquisition funnels across Microsoft Ads, Google Ads, Meta Ads, and local marketing channels, achieving CPLs as low as $7 versus roughly $40/lead benchmarks in Canadian automotive SEM while maintaining a strong focus on conversion efficiency, profitability, engagement performance, and lead quality.
  • Built a proprietary local analytics system to capture behavioral data beyond what Google Analytics could reliably surface, enabling micro-adjustments to content, detection of edge-case bugs affecting small user segments, and data-driven design optimizations that improved conversion rates.
  • Built a proprietary ERP and operating system to centralize the entire backend across website architecture, pricing logic, analytics, back-office workflows, and dynamic customer follow-up automations that dispatched communications based on lead status, applying lessons from prior ecommerce ventures to execute faster and at a higher level from day one.
  • Commercially validated the model and positioned the platform for a strategic sale rather than long-term expansion, aligned with partner retirement plans.
$200K+ in vehicle sales
90+ vehicle submissions
$1.1M+ automated cash offers
16 vehicles bought and sold
$7 CPL
BrandsPlus logo

Montreal, QC

BrandsPlus

Founder | Ecommerce Operations & Digital Growth

May 2018 - July 2025

  • Built and scaled a portfolio of private-label Amazon brands across Canada and the U.S. to $2M+ CAD in cumulative revenue and 125,000+ units sold, growing to a sustainable $45K in combined monthly sales while consistently accelerating growth through operational optimizations, with peak monthly sales of $90K.
  • Managed end-to-end operations across 120+ active Amazon listings for multiple USPTO- and CIPO-trademarked brands in Canada and the U.S., including Inkvo, Lebe and Liebe, HelloPaw, Smokvo, and LifeSmart, while maintaining a 4.7/5 average customer rating across 80+ SKUs.
  • Directed $200K+ in Amazon Ads spend, scaling top-performing keywords while generally maintaining 12-21% ACOS and earning Amazon's Choice placements for high-volume generic search terms.
  • Reduced costs through packaging engineering tailored to Amazon FBA size tiers; for one high-volume product type, reducing box height from 2.2 cm to 1.95 cm lowered fees by $1.55 per unit across 80,000+ units, creating a meaningful margin advantage.
  • Led global and domestic logistics operations, including FTL/LTL freight from China, self-cleared customs, and duty optimization that reduced estimated exposure from $40K to $0 through HS code restructuring, while building a fully local Canadian poster supply chain across printing, packaging manufacturing, batch operations to Amazon FBA, and resupply planning for a large catalog.
  • Built proprietary ERP, analytics, and automation infrastructure to centralize listings, inventory, shipments, profitability, and workflow management, including a custom Amazon SP-API connection to manage listings and AI-assisted workflows for keyword placement and listing optimization that streamlined and scaled the product launch process.
  • Led warehouse, fulfillment, and contractor operations across graphic designers and warehouse staff, coordinating with domestic and international product and packaging manufacturers while maintaining high-volume execution with a lean team.
  • Completed a strategic exit centered primarily on the licensed poster design assets and proprietary ERP infrastructure.
$2M+ CAD cumulative revenue
125,000+ units sold
120+ active Amazon listings
$200K+ Amazon Ads spend
5 trademarked brands
$90K peak monthly sales
CanadianSupplyStore logo

Montreal, QC

CanadianSupplyStore

Founder | Operations & Fulfillment

Jul 2012 - Mar 2019

  • Built CanadianSupplyStore into a $300K CAD cumulative revenue white-label ecommerce business, where Inkvo first began as an early niche product line before evolving into a broader Amazon brand.
  • Scaled early demand through eBay, earning PowerSeller and Top Rated Seller status through strong sales execution and customer experience performance.
  • Managed fulfillment of tens of thousands of orders before transitioning the model to Amazon FBA for greater scale.
$300K CAD cumulative revenue
eBay PowerSeller
Top Rated Seller
Hypewear logo

Montreal, QC

Hypewear

Founder | Merchandising, Brand Positioning & Operations

Mar 2016 - Mar 2019

  • Built Hypewear into a $200K CAD cumulative streetwear resale business, positioning it as one of Canada's early major resellers of high-demand brands, including Supreme.
  • Scaled the business ahead of broader mainstream adoption of large-scale streetwear reselling through strong merchandising, pricing, and brand positioning.
  • Directed staff, inventory logistics, and booth operations at SneakerCon 2016 and six additional events.
$200K CAD cumulative revenue
Strong eye for emerging consumer trends
7 events coordinated

Core Skills

Business Operations & Process Optimization
Operational Strategy & Systems Design
Supply Chain, Logistics & Fulfillment Management
Inventory Planning, Purchasing & Freight Optimization
Ecommerce Marketplace Strategy & Channel Operations
PPC Campaign Management & Optimization
Conversion Rate Optimization (CRO)
Lead Generation, Funnel Optimization & User Flow Design
Analytics, KPI Tracking & Performance Optimization
Pricing Strategy, Margin Management & Profitability Analysis
Brand Development, Positioning & Go-to-Market Execution
Product Development, Vendor Sourcing & Manufacturer Coordination
Cross-Border Operations, Import/Export & Marketplace Compliance
USPTO & CIPO Trademark Coordination
Partnership Development & Strategic Negotiation
Team Leadership, Workflow Design & Cross-Functional Execution

Technical Skills

ERP Architecture & Internal Systems Development
Workflow Automation & Process Digitization
Data Modeling & Back-Office Logic Design
AI-Assisted Development & Automation
GA4, GTM & Conversion Tracking
BigQuery & Performance Reporting
Amazon Seller Central
Amazon SP-API
REST APIs & Systems Integrations
MySQL / PostgreSQL
Python / PHP
Docker & Cloudflare Zero Trust
Photoshop / Illustrator
Excel / Google Sheets
WordPress / WooCommerce
Shopify
HubSpot